Teamwork, Communication, and Coordination Fuel the Community Paramedicine Program

Terry Hazlett
EMS Director

“Everyone in the community paramedicine program wants what is best for our patients. The program has flourished because we work together well as a team, and we share a common dedication to our community.”

Communication and coordination among the team of paramedics, EMTs, nurses, case managers, social workers, physicians, and Medicare wellness center staff are how the program has achieved a dramatic reduction in readmission rates from 33 percent to under 5 percent, the lowest in the region.

“When you have the right people, you can provide exceptional care and bridge health care gaps to meet patients where they are.”

Watch the video to see how the community paramedicine program fosters collaboration to advance care for the Hereford community.

The program was awarded the Texas Hospital Association’s highest quality recognition in February 2024 with the Bill Aston Award for Quality. Learn more here.