- All
- Chronic Care Management
- Emergency Department
- Imaging
- Inpatient Services
- Laboratory
- Medicare Wellness Visit
- Outpatient Infusions
- Pain Management
Most patients require follow-up appointments with their primary care provider or specialist. Before discharge, you will receive:
- Medication instructions
- Warning signs to watch for
- Follow-up appointment information
- Clear home care guidance
Our team coordinates care to support a safe transition home.
Bring essential items only, such as:
- Insurance card and photo ID
- List of medications
- Basic toiletries
- Comfortable clothing for discharge
- Phone and charger
Leave valuables at home.
Visitation policies vary depending on current guidelines and patient safety considerations. Contact the hospital directly for the most up-to-date visitation information.
Common reasons for hospital admission include:
- Severe infections
- Heart-related conditions
- Respiratory illness such as pneumonia
- Complications from chronic diseases like diabetes
- Post-surgical recovery
- Dehydration or electrolyte imbalance
- Conditions requiring IV medications or close monitoring
If your symptoms are severe or worsening, hospital-level care may be necessary.
Your care is led by a physician and supported by a multidisciplinary team that may include:
- Registered nurses
- Respiratory therapists
- Physical or occupational therapists
- Laboratory and imaging professionals
- Case management staff
This coordinated approach ensures your treatment plan is clear and comprehensive.
Length of stay depends on your condition, diagnosis, and response to treatment. Some patients stay one to two days, while others may require longer monitoring or recovery time. Your care team will update you regularly on your progress.
Patients are typically admitted through:
- The Emergency Department
- A direct admission ordered by their primary care provider or specialist
- After a scheduled procedure that requires overnight monitoring
Your provider will determine if hospital admission is medically necessary.
Inpatient care refers to hospital treatment that requires at least one overnight stay. Patients are admitted when they need continuous monitoring, IV medications, advanced testing, or treatment that cannot be safely managed at home.
Yes. Before discharge, you will receive clear instructions about next steps, medications, warning signs, and follow-up appointments. We may coordinate directly with your primary care provider when appropriate.
Emergency care is provided regardless of ability to pay. Our billing team can discuss payment options and financial assistance programs after your visit.
Yes. We provide emergency care for patients of all ages.
Most emergencies can be treated locally. If you need specialized care that requires services not available onsite, we will stabilize you and coordinate transfer to the appropriate facility.
If possible, bring:
- A photo ID
- Insurance card
- List of current medications
- Allergies and medical history
- Emergency contact information
If you don’t have these items during an emergency, come anyway. Care comes first.
Yes. Our Emergency Department is open 24 hours a day, 7 days a week — including weekends and holidays.
Go to the Emergency Department for serious or life-threatening conditions, including:
- Chest pain or pressure
- Trouble breathing
- Signs of stroke (face drooping, arm weakness, slurred speech)
- Severe bleeding
- Head injuries
- Severe abdominal pain
- High fever in infants
- Broken bones
- Serious burns
- Sudden confusion or loss of consciousness
If you believe someone’s life is in danger, call 911 immediately.
Bring a valid photo ID, insurance information, and the provider’s lab order if one has been provided.
The laboratory is CLIA certified, meeting federal standards for quality, accuracy, and reliability.
Molecular testing identifies specific genetic material from viruses or bacteria. This allows for faster detection of respiratory infections and foodborne illnesses — often within hours instead of several days.
A full range of testing is available, including Chemistry, Hematology, Microbiology, Blood Bank, and Molecular testing.
Yes. Patients who enroll in the patient portal can securely access their lab results online. Direct access helps patients stay informed and engaged in their care.
- STAT labs: Typically available within one hour.
- Routine labs: Usually available the same day, with the exception of most microbiology testing, which may take longer.
Your provider will review and communicate results as appropriate.
The laboratory is available for walk-ins Monday through Friday.
No. Walk-ins are welcome. Patients are seen on a first come, first served basis. A physician order for lab services is required.
To schedule an appointment, call (806) 364-7512.
Be sure to specify that you are requesting a Pain Management appointment.
Pain management appointments are available Wednesdays from 9 a.m. to 5 p.m.
Yes. Procedures are performed by trained pain management specialists using proven techniques and imaging guidance when needed to ensure accuracy and safety.
Pain relief varies by treatment and individual condition. Some patients experience relief for weeks or months, while others may benefit longer-term. Your provider will discuss expected outcomes during your visit.
In many cases, yes. Non-surgical pain management can delay or eliminate the need for surgery, especially when pain is caused by inflammation, nerve irritation, or joint conditions that respond well to minimally invasive treatment.
Radiofrequency ablation uses controlled heat to disrupt pain signals from specific nerves. It is often used for longer-term relief of chronic back, neck, or joint pain.
These injections use real-time X-ray guidance (fluoroscopy) to place medication precisely where it’s needed in the spine or joints, helping reduce inflammation and relieve pain safely and accurately.
Hereford Regional Medical Center offers a range of non-surgical pain treatments, including:
- Fluoroscopic-guided spinal injections
- Epidural steroid injections
- Radiofrequency ablation (RFA)
- Medial branch blocks
- Peripheral nerve and SI joint blocks
- Trigger point injections
- Joint and bursa injections
Your provider will recommend treatment based on your condition and symptoms.
Pain management may help patients experiencing:
- Chronic back or neck pain
- Joint pain (knees, hips, shoulders)
- Nerve-related pain
- Muscle pain or tightness
- Pain following injury or surgery
If pain is affecting your daily activities, work, or sleep, pain management may be an option.
Non-surgical pain management focuses on minimally invasive treatments that reduce pain, improve function, and restore quality of life — without surgery or long recovery times. These treatments target the source of pain rather than just masking symptoms.
To begin outpatient infusion therapy, talk with your provider about whether infusion treatment is appropriate for you. Referrals are coordinated through Hereford Health Clinic or your ordering physician.
Yes. Infusion treatments are coordinated with your referring provider to ensure care aligns with your diagnosis, treatment plan, and follow-up needs.
Appointment length varies depending on the type of infusion ordered. Some treatments may take less than an hour, while others may take longer. Your care team will provide details when scheduling.
Yes. Outpatient infusion services are provided with a physician referral, often from Hereford Health Clinic or another ordering provider.
Outpatient infusions may be used to treat conditions such as dehydration, bacterial infections, acute anemia, or other medical needs that require IV therapy rather than oral medication.
Hereford Regional Medical Center offers outpatient infusion services such as:
- IV rehydration
- IV antibiotic therapy
- Blood transfusions
- Other physician-ordered infusion treatments
Outpatient infusion services provide IV treatments that are administered without an overnight hospital stay. These treatments deliver fluids, medications, or blood products directly into the bloodstream to support healing and recovery.
To schedule your Medicare Wellness Visit with Hereford Regional Medical Center, call (806) 364-7512.
Be sure to specify that you are requesting a Medicare Wellness Visit when scheduling.
You may be asked to complete a Health Risk Assessment before your visit. Bringing a list of medications, providers, and any health concerns can help you get the most out of your appointment.
No. A Medicare Wellness Visit focuses on prevention and planning, not hands-on physical exams or treatment of new symptoms. If you have health concerns, ask about scheduling a separate visit.
Medicare Part B typically covers Medicare Wellness Visits at no cost to you, as long as the provider accepts Medicare assignment. If additional tests or services are ordered, they may be billed separately.
The Annual Wellness Visit is available once every 12 months after you’ve had Medicare for more than one year. It focuses on updating your health information and adjusting your preventive care plan as needed.
Your provider will:
- Review your medical and family history
- Update your list of providers and prescriptions
- Record routine measurements like height, weight, and blood pressure
- Screen for cognitive impairment
- Provide personalized health advice
- Identify risk factors and treatment options
- Create a preventive screening schedule
The Welcome to Medicare Visit is a one-time preventive visit available within the first 12 months of enrolling in Medicare Part B. It helps establish a baseline for your health and ensures you’re up to date on preventive care.
Your visit may include:
- Height, weight, and blood pressure measurements
- Body Mass Index (BMI) calculation
- A simple vision test
- Review of depression risk and safety concerns
- Discussion about advance directives
- A personalized plan for recommended screenings, shots, and preventive services
Additional tests may be ordered based on your medical history.
Medicare covers two types of wellness visits:
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A one-time Welcome to Medicare Visit
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An Annual Wellness Visit, covered once every 12 months after your first year on Medicare
A Medicare Wellness Visit is a preventive appointment covered by Medicare Part B. It focuses on reviewing your health history, identifying risk factors, and creating a personalized plan to help you stay healthy. It is not a sick visit or a full physical exam.
Yes. We have invested in state-of-the-art imaging technology to provide accurate, reliable diagnostic results while keeping care local for our community.
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X-ray is commonly used to evaluate bones and chest conditions.
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CT scans provide detailed cross-sectional images of the body.
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MRI uses magnetic fields to create detailed images of soft tissues, joints, and organs.
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Ultrasound uses sound waves to examine organs, blood flow, and soft tissues without radiation.
Your provider will recommend the appropriate imaging based on your symptoms and medical history.
To schedule imaging, first schedule an appointment with a physician who can evaluate your needs and place an imaging order. Call Hereford Health Clinic at (806) 364-7512 to get started.
Yes. Most imaging exams require a physician order. Imaging can be ordered through clinics such as Hereford Health Clinic or other referring providers. You can schedule an appointment at the clinic by calling (806) 364-7512.
No. Our imaging and radiology services are available right here in Hereford, eliminating the need to travel to Amarillo or Lubbock for most diagnostic imaging needs.
Hereford Regional Medical Center offers a full range of diagnostic imaging services, including X-ray, CT scans, MRI, and ultrasound. These services help diagnose injuries, illnesses, and medical conditions close to home.
For more information or to enroll, contact:
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Cynthia Martinez, CCM Coordinator
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Phone: 806-349-9121
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Email: cynthia.martinez@dschd.org
You can enroll by speaking with your primary care provider or contacting Hereford Regional Medical Center directly at 806-349-9121. Enrollment requires patient consent and Medicare eligibility.
Yes. CCM includes medication management to help prevent interactions, duplications, or missed prescriptions. It also supports coordination for services such as rehabilitation, outpatient IV therapy, and ongoing treatments.
Patients enrolled in CCM receive monthly check-ins, typically by phone, to review symptoms, medications, and care plans. Additional outreach may occur if health needs change.
Chronic Care Management improves access to care, reduces gaps between appointments, supports medication safety, and helps patients stay on track with treatment plans — especially for complex or ongoing health needs.
CCM services include:
- At least 20 minutes per month of care coordination
- A personalized care plan
- Medication review and management
- Coordination with specialists, pharmacies, labs, and hospitals
- Monthly phone check-ins
- 24/7 access to a healthcare professional for urgent needs
You may qualify for CCM if you:
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Have Medicare Part B
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Live with two or more chronic conditions expected to last at least 12 months
Common conditions include diabetes, high blood pressure, heart disease, arthritis, depression, and other long-term health conditions.
Chronic Care Management (CCM) is a Medicare-covered service that provides ongoing care coordination for patients with two or more chronic conditions. CCM helps manage medications, coordinate care between providers, and support patients between office visits to improve long-term health outcomes.
